Products with different processing times are sometimes <b>shipped separately</b> based on when they
are ready to go. <b>If something is missing from your package, make sure all items in your order were shipped at the
same time and in the same package.</b> To do this, check your packing slip or invoice that came with the package.<br/><br/>
If you find that <b>an item missing is not listed on the packing slip/invoice</b>, that means that you have received a
partial order, and the rest of your order is on the way. <br /><br /> If you find that <b>an item is listed on the
packing slip/invoice but is not in the package </b>that you received, do not throw the packaging materials away, as there
may be 2 reasons the item is missing:
<ul>
 <li/><b>The package was damaged</b> and the item was lost in transit (in this case there will be inspection of packaging
   materials by the carrier and a claim will be filed to reimburse your funds)
 <li/><b>It was accidentally not shipped from the warehouse.</b> If the either of the last two cases apply to you, you
   will need to fill out this form right away in order for <fmt:message key='webcom' bundle='${cv}'/> to take care of the problem right away.
</ul>
 <p><b>You can refer to the sample invoice below in order to understand how to fill out the request. Once you click on
  the button "I am missing a part of my order," your email client will open an email with some fields in the body of the
  email to fill out.</b><br/><br/>
 <center>
 <div><a href="mailto:<fmt:message key='orderproblem' bundle='${cv}'/>?subject=I am missing a part of my order&body=Dear <fmt:message key='webcom' bundle='${cv}'/>, please help me to locate a missing part of my order.%0d%0aMy Order Confirmation Number:%0d%0a<fmt:message key='webcom' bundle='${cv}'/> SKU Number:%0d%0aProblem Description:%0d%0aDate Discovered:%0d ">I am missing a part of my order</a></div>
 <br/><br/>
 <img src="../img/inf/finalInvoice.png" alt=""/>
 <br/><br/>
</center>
